General Enquiries: 01942 481900

Appointments Line: 01942 481905

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Arranging transport to hospital appointments

Requests for ambulance transport – please ring 01942 482990, to organise this direct.

Complaints and compliments

Patients wishing to make formal comments or complaints relating to the service they have received should make contact with Mrs Angela Abbott, our Practice Manager who will try to resolve ... [continue] Complaints and compliments

COVID-19 info

Face masks update Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff.  We will continue to do so going ... [continue] COVID-19 info

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. If you are within our practice boundaries, you will need ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Practice boundary

We normally accept new patients from Pemberton, Marsh Green, Worsley Hall, Worsley Mesnes, some areas of Orrell and some areas of Beech Hill. 

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour