From Tuesday 12th July 2022, you will notice a difference in the way we handle calls in to the surgery. Here are the main changes:
- There will be no seperate number to book appointments – the 01942 481905 will no longer be active. Please use 01942 481900 to book an appointment or speak to a member of staff. We will have an appropriate number of receptionists answering all calls, as they come in.
- Calls to the surgery will be recorded, for training and quality purposes
- Your call will be placed in a queue. We will monitor the calls waiting in the queue and address accordingly
Please bear with us during this time of change. We are monitoring the situation daily, and will make adjustments if necessary